Updated: Nov 7, 2019
Call-to-Action better known as CTA are short text which grabs the attention of the visitor of your website and urges them to perform an action on your website. We encounter CTA button on websites all the time they are part of your online presence and give life to any text, they are informative and can give a sense of urgency to an action. They support the user to access a service, purchase a product, get a free offer, confirm understanding or informative. They play a major factor in determining the success or failure of your online presence and are a significant add on to any content on your website as without them the user may not know what action to perform on your website and bounce back quickly resulting in low visitors, loss of revenue, leads and enquiries. It is imperative that you give your undivided attention to your CTA button or text when creating a website.
In this article we will make clear the importance of CTA button or text, how they work to ensure high performance on any websites especially on business websites and E-commerce websites. We'll explore the key steps in creating powerful CTAs that bring results, improve your website conversion rates and set you on the right path towards financial and professional growth.
What Are CTAs?
Call-to-Actions are short phrases that prompt your online audience to take immediate action. In the context of a website, they are most often clickable texts, images or buttons that encourage site visitors to follow your site’s invitation and perform a certain act, like downloading files, purchasing products, subscribing to a service, signing up as members, contacting your staff, starting a trial, and more.
Here are some examples:
In another word CTA informed your visitors what's you want them to do and your website content is the vehicle for your CTAs and the sole role of your CTA is to enticed the visitors to take that final step and click the button or text to complete the action to get the offer, to close a deal, access articles of interest and more and that's how the CTA have a direct impact on your entire website success therefore part and parcel of website glory. The stronger the CTA, persuasive CTA's get you higher sales rate, more followers, wider exposure, leads and recommendation.
How to persuade with your CTAs
First Define Your Goals
The first step to perfecting your call-to-actions is to ask to first determine what your online presence is all about your purpose to have a website and what you want to achieve. Therefore you need to have a clear understanding of your business goals.
Question to ask yourself: Why are you setting up a website to begin with? What are you hoping to achieve? The answer to this question would determine how you use CTAs.
Your goal and the action should match your thought and your concept for example, your site’s goal is to increase your gym membership, the action you will be prompting would be to get gym membership, and the CTA might read something like: “Join and Get First Month Free” or “Schedule a Free fitness Consultation.”
In some cases you might be interested in directing site visitors to do more than one thing. For instance, you want them to both purchase one of your products or service and like your Facebook page. In this case, you will have a tripwire CTA on your site and you will need to prioritise them. Your CTA's might read sometimes like: "Like us on Facebook and Get 10% of Website Design".
Knowing where to place your CTA on your website has it importance too to draw the attention of your visitors to them. You may choose to have one CTA more prominent on one page and the other on another page on the header part or side part or the footer of your website part as a form of a display banner ad or part of your text when writing an article about website CTA button like how to build a website which attract visitor. You may also divide your site’s layout in a way that supports your CTAs without creating a competition between them.
Know What Your Audience Wants
Knowing what you want to achieve is one thing, but you won’t get far if you neglect to consider the wishes and needs of your audience. What are they doing on your site? What are they hoping to accomplish? What tone of voice and what kind of vocabulary appeals to them? all these questions are to be taken in consideration for a persuasive CTA button.
It wouldn’t hurt to start this stage by doing some research on your target audience and creating a persona of your average site visitor (or multiple archetypes of visitors). If you get a sense of what motivates your audience you will phrase CTAs more effectively. Don’t be afraid to look at what the competitors are doing. You can learn plenty from other people’s successes or failures.
Make sure of your CTA's visibility
CTAs have to be clearly visible. We can’t emphasised this enough. All the effort that you put into creating your CTAs will be useless if your site visitors are unable to spot them on your site. Here’s how you guarantee that they will:
Your colour palette should make the CTA button stand out. Choose a colour combination that accentuates the CTA and calls for attention. Obviously, you don’t want to blind your site visitors with clashing colours, but you do need a contrast that helps the CTA to stand out on the page. In addition, think about which colours to use in order to evoke specific emotions from people.
Size matters. The proportions of CTA buttons or texts should reflect their unique role on your site. You want to go with a size that distinctively marks the CTA as a crucial segment of the site, one that shouldn’t be overlooked. But practising moderation is a good move here too. Devoting half of your page size to a button will not get you much other than frustrated visitors and be overbearing or too small barely visible mean you do not want to draw attention to your visitors and hoping they miss your offer or a shy attempt at marketing yourself correctly resulting in very poor or non existent marketing practices.
Location is key. Where you choose to place the CTA can have all the impact on its performance. The guiding principles are that CTAs should be located in prominent spots — that the space surrounding them should be clutter free and not competing with other buttons over clicks. You shouldn’t assume that CTAs work best if placed right at the top of the page or at the footer or side of a page has sometime they do and sometime they do not. Remember that you are asking visitors to take action, so the request should appear at the moment they expecting to see one. The CTA usually follows content that prepares the ground for it.
Keep It Short and Clear
This is not the place for witty observations or lively descriptions of the benefits you promise. CTAs are brief and to the point. They describe the action in a straightforward short conclusive manner – Download Your Copy, Register for a Free Trial, Buy Now, Sign Up and Get £50 Off, Reserve Your Seats, etc.
This type of copywriting may sound a bit bland, or even off-putting in its directness but they give a sense of urgency, persuasion and direction. Don’t forget, though, that the CTAs are just that final step in a process. Your site’s design, the images that decorate it and the textual content that you publish on it all provide the atmosphere, the information and the motivation to follow your call-to-action, while the CTA is there to give it a final push.
Use Action-Oriented Language
Compelling site visitors to take action requires proactive language. It’s no coincidence that CTAs begin with a powerful imperative verb that assertively determines what happens next. This type of explicit invitation increases people’s motivation to follow your CTA and complete the action. It puts the focus on them and their decision and strengthens their confidence in the choice to click onward.
The Time is NOW
Similarly to the use of power-verbs, adding a sense of urgency strengthens the CTA’s impact. A powerful CTA motivates site visitors to take immediate action, not to think things over too much and probably forget all about your site. Adding words like “Now,” “Here” “Today” to your CTAs helps to prompt quick reactions. Other phrasings that elicit this type of determination are: “Get Instant Access,” “Grab Limited Discount Code” or “Take Advantage of Our Best Deal Ever.”
Lead with Incentives
When you’re asking your site visitors to do something for you, you better be willing to do something for them in return. With an abundance of options and information available online, web users have the power to consider costs and benefits and make informed decisions. If you want CTAs to appeal to that mindset you need to make sure the value that you are offering is clear, and that it actually appeals to your group.
For example, CTAs like “Start My Free Trial,” “Create Your Own Blog” or “Download Straight to Your Device” all offer a certain incentive that allows visitors to visualise what they are getting out of this deal. Also informative CTA like this one "Plus Size Available", "Our Product are Lactose Free", "Organic Food Sold Here".
Don’t Neglect the Rest of Your Site
This article focuses specifically on the art of creating CTAs, but just as important is the art of creating a good CTA environment. Remember, the CTA is a culmination of your pitch to your site visitors. Even the perfect CTA will fail if the site that surrounds it does not lead visitors towards the completing the action.
To begin with, your entire site design should support the CTA. This means, for example, that the layout of the page should direct the visitors’ view towards the CTA in a natural browsing flow. It also means freeing up some white space around the CTA, to make sure that nothing distracts the view away from it.
The site content is also crucial for the elimination of FUDs – fears, uncertainties and doubts. We mentioned before that CTAs are short and therefore cannot address all the concerns or questions that site visitors might have about you, your business or your organisation. You need to make sure that your site has all the answers so that visitors are free to pursue the CTA freely.
Track and Analyze Success
No serious website owner would be pleased with following all the steps mentioned above without tracking their impact. Analyzing the success rate of your CTA is crucial in evaluating your site’s overall performance and is a vital step towards improving your strategy for growth. An important metric that can help in guiding your evaluation is the conversion rate, which basically provides you with the tools to measure your CTAs’ success rates.
Test and Improve
After tracking and measuring your CTAs’ performance, you have the knowledge required to experiment, compare and improve various call-to-action schemes. Your analysis may show you that some colours bring in more clicks than others, or that the phrasing “Buy Now” is more effective than “Purchase Now.” Keep track of your different tests to better understand what triggers action with your target audience and continue to improve your CTAs accordingly.
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